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Jennifer Raney Herriage

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Computer Support Business Plan

March 3, 2023 By JamesCall Leave a Comment


Computer Support Business Plan


I Tech Solutions is focused on consulting and filling the need for a professional, client-focused computer company. The company emphasizes service and support to differentiate itself from more price-oriented computer companies. We are on the brink of penetrating a lucrative market in a rapidly growing industry. I Tech Solutions is poised to capitalize on this opportunity due to increasing competition between existing companies and the rising number of entrepreneurs.

Located at (discussion omitted), we realize that, for us to prosper, we need to be flexible and responsive, to delight clients by providing them with what they want, when they want it, and before the competition can offer it. The company intends this by focusing on customer needs and giving priority to customer business goals.

Once the needs and processes are understood and described, leading edge products and best-of-industry skills will be applied to design and develop a fitting solution to enable the client’s business in the most cost effective way.

Our marketing strategy will be based mainly on ensuring that clients know what need the service(s) is able to fulfill, and making the right service and information available to the right target client. Our market penetration strategy will make sure that our services are known and well-respected in our industry. The strategy will communicate a feeling of quality and satisfaction through every photo, promotion, and publication. The promotional strategy we will use includes traditional advertising, Internet Marketing, personal selling, and direct marketing. More details are in the marketing section.

It is important to recognize that make our intangible resources, such as our ability to relate to customers regarding their needs and wants, management style, corporate culture and commitment. These characteristics will make us different from our competitors and allow us to build a sustainable competitive edge.

Our goal is to not only market and sell our product or services but to also provide custom services and products that enable our clients to maximize their output and aid in reaching their goals. To achieve the above, we will need to raise capital from outside investors.

Not: All currencies in the tables and charts can be expressed in Botswana Pulas, or P.

1.1 Objectives

Our business strategy revolves around providing quality products or services to all of our customers. This will be achieved through the formation of a professional group and the provision custom-designed, quality services that cater to the client’s individual needs.

We aim to achieve the following goals:

  1. Create a follow-up strategy with all our clients to measure performance.
  2. To establish and maintain cross-functional working communications in order to ensure that each department works harmoniously toward achieving company objectives.
  3. To foster a culture for continuous improvement that surpasses customer satisfaction and efficiency.
  4. We are fully committed to supporting growth and development in the economy.

1.2 Keys to Success

Successful market segmentation will be crucial to projects’ success. This can be achieved by identifying niche markets, and then implementing strategies. These are key success factors

  1. Excellence in fulfilling the promised: 100% confidential, reliable and trustworthy expertise. This means that we use the most up-to-date technology, software and highly trained personnel to fulfill this promise.
  2. We must respond promptly to client orders. We cannot afford to delay clients for any reason. This will negatively impact our reputation, image, and future business. It is important to communicate regularly with clients in order to provide client-specific solutions.
  3. Skill and depth in knowledge: The nature of our service and its relative infancy in the market make it crucial for our personnel to have a deep and specialized knowledge in order to determine the services that will be provided to the customers.

  • Clear product and marketing positioning. We don’t want our company to be associated with all the vendors in the marketplace. Therefore, we will aggressively market the business and services we offer to make sure we remain at the top minds of our clients.
  • You can benefit from a wide range of expertise. The company’s many alliances with technical and training partners will prove to be invaluable. I Tech Solutions has intangible advantages due to the skills and intellectual capacities of these partners in the fields product support.
  • 1.3 Mission


    Company Values

    I Tech Solutions is committed to the fair and ethical treatment of employees and stakeholders. The following values will be implemented by I Tech Solutions:

    • We want to be a responsible company citizen, fulfilling all our obligations as part of society. Business decisions will be given due weight and consideration of social and ecological impacts.
    • We aim to offer products and services that are uncompromising in quality.
    • In all our commitments, we intend to build lasting and mutually beneficial relationships. We will also ensure that they are honest and straightforward. Our communication will be both open and transparent, internally and outwardly.
    • We will be promoting all these values to our employees.

    We believe that the implementation of company values will help us achieve our goals and objectives, particularly for the benefit of those in the communities we will work.

    I Tech Solutions is founded on the assumption that management of information technology in business is similar in nature to accounting or legal advice. You need outside help to install and use it. Smart business owners need to find reliable suppliers of software, hardware, services, and support. They need to use these quality vendors as they use their other professional service suppliers: as trusted allies.

    I Tech Solutions plans to be this solution provider. Our clients will see us as trusted partners, offering them the loyalty of a business friend and the economics offered by an outside vendor. We want to make sure our clients have everything they need to run the business with maximum efficiency, reliability, and effectiveness. Our information applications will often be critical. We will ensure that our clients have the security of knowing we are there for them when they need. Our mission statement summarizes this information well.

    #8220> The company is dedicated in leveraging emerging technologies for the highest quality products, services, customer service and security.

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    Filed Under: Businnes Plan Tagged With: business, Computer, support

    Outsourced Computer Support Business Plan

    March 3, 2023 By JamesCall Leave a Comment


    Outsourced Computer Support Business Plan


    Austin Kinetic, an information technology consulting company serving Austin Metro Area, has top-quality engineers who are passionate about customer satisfaction. The time is right for consulting companies to flourish. With the recent gains in the stock market, capital is again becoming available for IT infrastructure improvements. Austin Kinetic is well-positioned to capture a significant portion of this growing business. The company was established in Nevada and obtained an operating permit for Texas. Austin Kinetic expects to make a substantial cumulative net profit in the third year.

    The Market

    Austin is known for its high percentage technology companies. Austin promises to continue being a strong and affordable market in the future due to its high cost of living and abundant growth potential. There are currently over 7,000 companies that fit the aim of Austin Kinetic in the Austin Metro area, with only four major competitors. This combination creates a rich opportunity that is supported by the current economic up-turn and the national economy.

    The Business Model

    Austin Kinetic will utilize the industry expertise of its founders for outstanding customer service. With its founders working from their homes and using their own transport means to get clients, the company will have minimal overhead. To build trust and positive reputation within the local community, the company will focus on customer service and satisfaction.

    The Management Team

    In order for the company to be successful, Austin Kinetic must fully leverage the experience and insight of its management team, which includes Adam Authortisement, Bob Borgware, Cary Curry, Dean Dri, and Edgar Extension. They have combined over 38 years of experience in IT support and service operations management. They currently hold multiple technology industry vendor certifications crossing several disciplines including both logical and physical network structure and management. The team has worked in many technical roles for Fortune 500 companies over the course of their careers and has had success in both small and large environments.

    1.1 Objectives

    Austin Kinetic’s objectives for the first five years:

    1. Maintain at least twenty-four customers on a full-time basis.
    2. Austin, TX – Open an office
    3. Break the Big M-revenue mark.

    1.2 Mission

    Austin Kinetic is a new business technology company.

    1.3 Keys to Success

    • Depth of knowledge.
    • Breadth of ability.
    • Establishing strong business relationships with customers to understand their business and meet their business needs.
    • Ability to network within the industry


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    Filed Under: Businnes Plan Tagged With: Computer, outsourced, support

    Business Support Insurance Business Plan

    March 3, 2023 By JamesCall Leave a Comment


    Business Support Insurance Business Plan


    Ideal Business Support provides support services for the insurance industry. Ideal provides support services to insurance agents. Ideal can provide support for almost all services. However, they will be able to specialize in a few areas. While the support service market is competitive, most companies are generalists. Ideal will be unique by focusing on the insurance niche.

    Ideal has two strong competitive strengths. The first is industry knowledge of insurance. Sarah Helpinghand, who is the owner, worked as an agent in insurance for five years prior to Ideal. This invaluable experience is priceless. Ideal will benefit greatly from Sarah’s experience with insurance.

    Sarah will also design an intensive training program in order to share her expertise on the insurance industry and the rest of the company. This training is mandatory for all employees.

    Ideal is expected to be financially sound by month eleven and make modest net profits by the end of year three.

    1.1 Mission

    Ideal Business Support’s mission it to provide support services of the highest quality for the insurance industry is to offer high-quality support. We exist to attract and maintain customers. When we adhere to this maxim, everything else will fall into place. Our services will surpass the expectations of customers.

    1.2 Objectives

    The following are the goals for the first 3 years of operation:

    • To build a service-oriented company that exceeds customers’ expectations.
    • Ideal must be used in at least 20 different insurance agencies.
    • To increase the number of clients served by 20% per year through superior performance.
    • To create a sustainable startup that is profitable.


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    Filed Under: Businnes Plan Tagged With: business, insurance, support

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    About Jennifer

    Unlike many who get into the field, real estate has been the only career for Jennifer Raney Herriage, who has excelled in serving clients for over 20 years.  Having grown up in a real estate family, Jennifer was first inspired by her mother, a broker … Read more...

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