University Telephones will provide landline phone service, cell phones and plans for students at State Universities. University Telephones will be located in a shopfront between the University Bookstore and a popular student coffee shop. University Telephones is easily accessible for all students, located just half a block away from campus.
Steward Street is the main entry and exit point to campus. It is the heart of the university community. Students spend an average of $100 million each year to purchase products and services from companies that provide services for the university.
University Telephones will be focusing on students who live on or off campus and offering services and products that are customized to their needs. Approximately six thousand students live on campus. Additional twelve thousand people live off campus. There is currently no outlet for telephone equipment within five mile of campus.
Robert Conway (owner of University Telephones) has been managing the University Bookstore’’s electronic department over the past four-years and is familiar with the target customer base.
University Telephones’ aim is to provide its customers with the highest quality telephone services and products. Robert provides fast and efficient service while focusing on customer service. University Telephones’ technological expertise allows customers to choose the service and product that best suits their needs. Robert has strong relationships with product suppliers, and can meet customers’ demand for the most recent innovation in telephone technology.
1.2 Keys of Success
University Telephones’′ keys to success will include:
- Excellent customer service.
- Maintain and grow a referral network.
- Your expertise should be in cell phones or cell phone programming.
- Rapid response to customer problems with product or plan.
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