Janitorial Services Business Plan

Introduction

Clean Office Pros is an office cleaning service that specializes in office cleaning. We serve the Kansas City, Missouri region. The company will sell cleaning services and office space maintenance to any business. Clean Office Pros needs funding to start operations and purchase equipment.

The Company

The business was established in 2009 and offers services such as office cleaning, window cleaning, floor treatment, and carpet cleaning to businesses in Kansas City. Paul Vinci & Reid Werbitt, both cleaning industry professionals with decades-long experience, founded the business. Together they have developed a new strategy that reaches and serves business clients. The business will have a central office, storage area and employ trained cleaning staff to serve clients.

Services offered will focus on basic office cleaning that is done monthly. Clients will be treated with the utmost respect for their privacy, security, or assets. Clean Office Pros can offer additional services to customers who already have a relationship with Clean Office Pros. After three years, additional services for organization will be added. Services will be sustainable in both the way they are used and their disposal.

Market

The market is currently comprised of 40,000 small and medium-sized office businesses. The market will see healthy growth, especially in the small offices which will be the initial target audience for the business. By focusing on small offices, the company will be able to establish a reputation by working with many clients. This will also allow for the streamlining and improvement of operations.

Financial Results

In its second year of operation, the business will have $1 million in annual sales and start paying dividends to its investors. The net profit of $70,000 is expected to be realized in the first and second years. Because the management is skilled in sales, marketing, operations, and administration, break-even will be achieved quickly. All cleaning crews will receive only hours worked which will reduce the payroll risk.

Objectives

Clean Office Pros aspires to be a leader in office cleaning within the Kansas City, MO region. The following are some of the specific goals we intend to achieve over the next 2 years:

• To build a substantial, regular client base of 100 clients on monthly cleaning plans, for a total of over 800,000 square feet of office cleaning each month.

• To construct operations infrastructure including a central head office, 5 delivery vans and professional management.

• To build healthy gross margins by establishing itself as a significant buyer and reducing vendor pricing on cleaning supplies and by training low-cost labor to be more productive.

• To promote a culture of productivity, resourcefulness, and creativity among all staff members by encouraging top-performing ideas and cleaning procedures to rise to prominence and rewarding them for their contributions.