Quaestor Services is in the process of being formed as a sole proprietorship owned and operated by Sheila Claflin. This plan will serve as a guideline for financing, starting up and managing this new business. It will also be used as a basis for measuring. This summary summarizes the key points of the plan.
- Quaestor has three main goals: to generate profit, to grow at a challenging but manageable rate and to be a good citizen within the community.
- Quaestor’s mission is to offer products and services that are high-quality, protected and affordable.
- Quaestor’s key ingredients to success are a range of business services and products as well as personal contact, timely, accurate, and one-to-1 relationships.
- The primary products offered will be from Whelnoan Insurance Company, and the added value to small businesses will be the accounting and financial services offered.
- There is a large local market available for this business. Plainstate’s Whelnoan Insurance Company is second in market share, with 23%.
- In the first year of operation, a customer base is being established. The new and existing insurance business will be renewed by over 85% each year. This allows for compounding growth of sales in excess of 200%, with very little increase in operational costs.
The highlights chart below shows that this plan projects rapid growth in the next three-years with a profit forecast in the second and continuing into the subsequent years. Quaestor Services can become a profitable enterprise by following this plan.
1.1 Objectives
Quaestor Services’ main goals are:
- Profit – to create enough prosperity for the owner and employees to have a secure and comfortable lifestyle.
- Growth is to help the business grow at a pace that is both challenging but manageable.
- Citizenship – is to be a social resource for the community, and to support those who are less fortunate.
1.2 Mission
Quaestor Services focuses on providing business services and insurance products that offer high quality, protection and value pricing. We wish to establish a successful partnership with our clients that respects their interests and goals.
Our clients trust us to be able to meet or exceed all their expectations.
1.3 Keys to Success
The keys to the success for Quaestor Services are:
- We offer a variety of services and products for business that are accessible, affordable, and understandable.
- Personal contact and service that meets or exceeds the expectations of our clients.
- Products and services that are delivered on time and accurately
- We foster relationships with our clients which encourages business renewal.
- It is a community reputation for its honesty, integrity and character
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