SoulSpace aims to be the premier spa/salon in the Raleigh, NC area. They have a unique range of products and services that will allow them to quickly capture market share. SoulSpace will offer customers a tranquil, relaxing environment where they can meet all their body and mind needs. The business will be set up as a partnership with Steve Long, Debby Long, and Linda Hill-Chinn owning equal portions of the operation.
Products and Services
SoulSpace provides a wide range of mind and physical healing products and services. Both men and women can access the salon to receive any type of hairstyle. The spa business provides holistic methods for massage, bodywork, or energy work. This is all done in a relaxing, serene setting.
Location
SoulSpace chose Raleigh, NC to launch their business venture. Raleigh consistently has been voted America’s best place to live and work over the past few decades, often making the top five or ten lists in Forbes, Money, Inc. magazines. Raleigh has one of America’s most educated people. This is either a sign that the population has higher earning potential or a lower average household income. A recent renovation in the downtown area has brought new businesses to the area and has made it a highly sought-after urban area.
Competitive Edge
SoulSpace’s competitive advantage is their unique combination service, location, customer-centric focus. We have already described the exceptional services and the location. SoulSpace was founded with the goal of providing reliable, quality services. SoulSpace offers a unique training program that is comprehensive and properly trains employees to offer unsurpassed customer service. SoulSpace customers leave with the impression that their needs were met far beyond any previous expectations, and in a way that is superior to any competitors. It’s not just about being customer-centric. There are financial incentives for employees to offer unsurpassed levels of service. SoulSpace will have a high number of returning customers which will allow them to reach their ambitious goal at 90%.
Financials
SoulSpace forecasts significant sales revenues for year two. The business will also reach profitability by year two and make a healthy profit before taxes. SoulSpace will be exploring options for LLC status as a replacement for the current partnership business structure.
SoulSpace, a business that provides sought-after services not available by direct competitors, is exciting. SoulSpace is a peaceful, tranquil environment that will allow you to enjoy a wide range of mind and body revitalizion services.
1.1 Objectives
Here are the goals for SoulSpace.
- Significant sales revenue at the end of the second year.
- Profit before tax at the end for the second year.
- Clientele must have a return rate of at least 90% by the end for the first year.
- Become established community destination by end of first year.
1.2 Mission
SoulSpace will offer customers a safe and relaxing environment that is stimulating and comforting. Customers will be able relax their bodies and minds and re-connect with their true purpose. SoulSpace is a reliable place where people can escape from the stresses of life and rejuvenate themselves, their souls, as well as their lives.
Success keys 1.3
- Quality and skilled employees familiar with energy work and oriented to a soothing spiritual disposition.
- Trust is built within the community so that every customer’s needs are met at every visit.
- Easily accessible location.
- Effective advertising.
Leave a Reply